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5777 Scarborough Blvd Columbus, OH 43232
Toll Free Sales: 866-456-3089
Toll Free Service: 866-456-5067
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Germain Toyota Inc
5777 Scarborough Blvd
Columbus, OH 43232
Phone: 614-868-0300
Fax: -
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Contact Information
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Survey Questions
How satisfied were you with the convenience of the Service Department’s hours?
Completely Satisfied
Very Satisfied
Satisfied
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Were services available to you both an appointment and non-appointment basis?
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When arriving for service were you greeted promptly?
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How satisfied were you that all dealership personnel treated you in a courteous, fair and professional manner?
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How satisfied were you that your Service Consultant took enough time to thoroughly understand your service request?
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Were you offered transportation options?
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How satisfied were you that you were kept informed about the status of your service request?
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Was your vehicle ready by the original time promised?
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How satisfied were you with the explanation you were given of all services performed?
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Overall, how satisfied were you with your Service Consultant?
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Were ALL of your service concerns corrected on this service visit?
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How satisfied are you that your vehicle was fixed right on this service visit?
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Were you given a copy of the completed repair order/ invoice?
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Were you contacted shortly after this service visit to determine your satisfaction with the dealership’s service?
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Based on this service visit, overall, how satisfied are you with Germain Toyota?
Completely Satisfied
Very Satisfied
Satisfied
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Would you recommend this dealership for service?
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Overall, how satisfied are you with your Toyota?
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not At All Satisfied
Additional Comments
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Germain Toyota of Columbus | Toll Free Sales: 866-456-3089 | 5777 Scarborough Blvd, Columbus, OH |
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